F.A.Q.

F.A.Q. Frequently Asked Questions

We deliver all around the world with DHL express couriers. Delivery times may vary depending on destination. The total time for processing and shipping an order is 15/20 working days.

It's the customer's responsibility to be present when the order is delivered, to avoid lengthy delays and non-deliveries. In any case, the courier will always attempt to deliver again on the next working day.

At the time of ordering you can add specific instructions for delivery, such as times days, location in a block etc.

When the order is shipped, the customer receives an email from the courier informing them of the delivery.